Frequently Asked Questions >Products/Services
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FastHelp (CRM system) has data import / export function. It supports data import from other syste...
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FastHelp (CRM system) can link with LDAP (Lightweight Directory Access Protocol) server to perform F...
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FastHelp (CRM system) supports PostgreSQL and Oracle Database. Please contact us for more details. ...
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FastHelp (CRM system) can link with Email servers that supports POP3 / IMAP4 / SMTP.
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FastHelp (CRM system) support server redundancy configuration. Additionally, FastHelp can be install...
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FastAnswer (FAQ Knowledge system) is the knowledge management system developed by TechMatrix who ha...
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FastAnswer (FAQ knowledge system) brings various benefits both for internal and external use like be...
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FastAnswer (FAQ knowledge system) provides various report templates such as "No. of reference of FA...
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FastAnswer (FAQ knowledge system) has a function to manage knowledge access privilege that enables t...
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FastAnswer (FAQ knowledge system) supports PC, smartphone(iPhone and Android) and tablet(iOS and And...
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FastHelp (CRM system) support various contact channels such as voice, Email, LINE, Facebook, WhatsAp...
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FastHelp has collaboration experiences with various voice recording systems. By clicking the icon ...
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The "User Role" feature of FastAnswer (FAQ Knowledge System) allows you to set the view limit of eac...
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Yes, FastAnswer has a lot of features that support customers' self-solving, such as displaying frequ...
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FAQ
By linking the FAQ Knowledge System "FastAnswer" and the Contact Center CRM System "FastHelp", the f...
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FastAnswer (FAQ knowledge system) provides a function to create web forms that can be used for inqui...
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Nowadays, many companies post FAQs (Frequently Asked Questions) on their homepages to provide a m...
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FastAnswer (FAQ Knowledge System) has the following search functions based on the concept of "Easy t...
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Yes, FastAnswer can centrally manage multiple sites. FastAnswer (FAQ Knowledge System) has a mul...
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FastHelp (CRM system) provides a Talk-Script function as an option.The intuitive and ease of use dia...