Frequently Asked Questions >Products/Services >Function >What are the key features of searching in FastAnswer2?
Frequently Asked Questions >FastAnswer2 >What are the key features of searching in FastAnswer2?
FAQ What are the key features of searching in FastAnswer2?
- Answer
- FastAnswer2 (FAQ Knowledge System) has the following search functions based on the concept of "Easy to find".
・ Keyword search (and / or / not search)
・ Natural text search
・ Category search
・ Attachment search
In addition, it provides a standard implementation of auto-suggest functions when entering a search keyword and a function to correct orthographical variants, and it also supports fuzzy search.
Furthermore, in the case of keyword search, it highlights search keyword in the search result so that you can be brought quickly to the questions and answers you are looking for, leading to improve the resolution rate.
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