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• FAQ

  What are recommended web browsers?

  Recommended web browsers are as follows. ・Internet Explorer V11　・Firefox　・Google Chrome　・Safari Fa...

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• FAQ

  What is system requirements of FastHelp?

  Web application server and Database server are required. Supported OS is "Red Hat Enterprise Linux 8...

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• FAQ

  What is Client PC requirements?

  Client PC requirements are as follows. OS Windows8.1/Windows10 Android (ver5.1...

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• FAQ

  What database software does FastHelp support?

  FastHelp (CRM system) supports PostgreSQL and Oracle Database. Please contact us for more details. ...

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• FAQ

  Do you support server redundancy (HA) and VM configuration?

  FastHelp (CRM system) support server redundancy configuration. Additionally, FastHelp can be install...

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• FAQ

  Does FastAnswer support tablet and smartphone?

  FastAnswer (FAQ knowledge system) supports PC, smartphone(iPhone and Android) and tablet(iOS and And...

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• FAQ

  Can FastSeries be used on tablets?

  FastHelp supports for tablets with a screen resolution of 1920 x 1080 pixels or higher. FastHelp (C...

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