Frequently Asked Questions >Frequently asked questions
Frequently asked questions 67 Results
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The next generation contact center system "FastHelp5" that store and manage valued Voice of Customer...
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FastAnswer have user-friendly HTML editor so you can easily create a FAQ without HTML skills. In add...
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The following (1) to (5) are the major differences between FastHelp5 and other CRM products. (1) ...
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FastHelp5 (CRM system) provides a Talk-Script function as an option.The intuitive and ease of use di...
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FastAnswer2 (FAQ Knowledge system) is the knowledge management system developed by TechMatrix who h...
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FAQ
FastHelp5 (CRM system) has "Message Board" and "News" function. Message Board I...
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FastHelp5 (CRM system) provides FAQ / Template function. It supports agents to respond to customer s...
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Client PC requirements are as follows. OS Windows8.1/Windows10 Android (ver5.1...
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FastHelp5 provides "Self-customization" function to users. You can add / edit input field of custome...
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We offer you FastAnswer with both on-premises and on the Cloud, with different pricing.Various optio...
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Yes, we accept booking for demonstrations and detailed explanations of our FastSeries products. I...
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The billing system for using each FastSeries product on the cloud environment is as follows. ◆Fast...
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Yes, FastAnswer2 has a lot of experiences with being used not only as an external (customer) FAQ si...
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Nowadays, many companies post FAQs (Frequently Asked Questions) on their homepages to provide a m...
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FastHelp5 (CRM system) supports PostgreSQL and Oracle Database. Please contact us for more details. ...
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FastHelp5 (CRM system) provides alert function to prevent to overlook responding to customer. Can se...
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If you have any questions or concerns about FastAnswer2 (FAQ Knowledge System), please contact us fr...
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FastHelp5 (CRM system) license structure is as follows. There are 2 types of license, basic license ...
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FastAnswer2 (FAQ knowledge system) supports PC, smartphone(iPhone and Android) and tablet(iOS and An...