Frequently Asked Questions >Products/Services
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Yes, FastAnswer2 has a lot of experiences with being used not only as an external (customer) FAQ si...
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FastHelp5 supports for tablets with a screen resolution of 1920 x 1080 pixels or higher. FastHelp5 ...
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Yes, we provide cloud services which is available 24 hours a day, 7 days a week.
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Yes, we offer FastSeries Cloud services in a redundant system configuration.
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Yes, if FastSeries cloud can connect to your email server, you can use your email server.
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FastSeries cloud service provides IP address restriction. An access from an IP address not allowed a...
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Yes, our FastSeries cloud service supports SSL (Secure Socket Layer) encrypted communication, we wil...
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Yes, you can. FastSeries products (FastHelp5, FastAnswer2) can be used both our cloud environment a...
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Yes. FastSeries CRM system (FastHelp5) has an implementation history of linking with various PBX/CT...
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The following (1) to (5) are the major differences between FastHelp5 and other CRM products. (1) ...
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The size of the center does not matter. FastHelp is a scalable and highly available product, and i...
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Our FastSeries products have been introduced in a wide variety of businesses and industries such as ...
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We offer training service (courses) for FastHelp5 (Contact Center CRM System). Three types of tra...
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As examples of FastAnswer usage, we have posted articles of "Kokumin Kyosai co-op" and "COOP Kyosai-...
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In order to promote the use of FAQ, comprehensive measures are required, including system configura...
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As reference, we would like to introduce some usage cases of our FastSeries products on Cloud enviro...
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We offer maintenance services of FastSeries products for customer purchased. You need to sign a cont...
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If you are wondering which type of service to choose, please select the appropriate one (A or B) for...