Frequently Asked Questions >Frequently asked questions
Frequently asked questions 67 Results
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FastHelp5 (CRM system) provides data export function. You can export ticket data with various condi...
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We have a lot of experience with voice recording system integration. Voice file is automatically lin...
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If you are wondering which type of service to choose, please select the appropriate one (A or B) for...
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The shortest contract period for using FastSeries on the cloud is one year.
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Yes, FastAnswer can centrally manage multiple sites. FastAnswer2 (FAQ Knowledge System) has a mu...
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FastAnswer2 (FAQ knowledge system) has a function to manage knowledge access privilege that enables ...
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FastHelp5 (CRM system) has the following security function. Password policy functio...
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Yes, we offer FastSeries Cloud services in a redundant system configuration.
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Yes, you can. First of all, we will explain how to use our product including screens and functions ...
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FastHelp5 supports for tablets with a screen resolution of 1920 x 1080 pixels or higher. FastHelp5 ...
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The "User Role" feature of FastAnswer2 (FAQ Knowledge System) allows you to set the view limit of ea...
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FastHelp5 (CRM system) support server redundancy configuration. Additionally, FastHelp5 can be insta...
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FastHelp5 (CRM system) can link with Email servers that supports POP3 / IMAP4 / SMTP.
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FastHelp5 (CRM system) has data import / export function. It supports data import from other syst...
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FastHelp5(CRM system) has approval function as standard function. You can use this function when you...
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FastHelp5 (CRM system) has a report function as standard function. It enables to visualize KPI by re...
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FastHelp5 is multi-channel contact center system, can support not only voice but also Email, web, an...
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We offer maintenance services of FastSeries products for customer purchased. You need to sign a cont...
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We offer training service (courses) for FastHelp5 (Contact Center CRM System). Three types of tra...
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Yes, you can. FastSeries products (FastHelp5, FastAnswer2) can be used both our cloud environment a...