Frequently Asked Questions >Frequently asked questions
Frequently asked questions 67 Results
-
If you have any questions or concerns about FastAnswer (FAQ Knowledge System), please contact us fro...
-
FastHelp (CRM system) has the following security function. Password policy function...
-
The shortest contract period for using FastSeries on the cloud is one year.
-
FastAnswer (FAQ knowledge system) supports PC, smartphone(iPhone and Android) and tablet(iOS and And...
-
Client PC requirements are as follows. OS Windows8.1/Windows10 Android (ver5.1...
-
FastHelp (CRM system) provides alert function to prevent to overlook responding to customer. Can set...
-
FastHelp(CRM system) has approval function as standard function. You can use this function when you ...
-
Yes, our FastSeries cloud service supports SSL (Secure Socket Layer) encrypted communication, we wil...
-
Recommended web browsers are as follows. ・Internet Explorer V11 ・Firefox ・Google Chrome ・Safari Fa...
-
FastHelp (CRM system) support server redundancy configuration. Additionally, FastHelp can be install...
-
FastHelp (CRM system) has data import / export function. It supports data import from other syste...
-
Web application server and Database server are required. Supported OS is "Red Hat Enterprise Linux 8...
-
If you are wondering which type of service to choose, please select the appropriate one (A or B) for...
-
FastAnswer (FAQ Knowledge System) has the following search functions based on the concept of "Easy t...
-
FastAnswer (FAQ knowledge system) has a function to manage knowledge access privilege that enables t...
-
FastHelp (CRM system) can link with LDAP (Lightweight Directory Access Protocol) server to perform F...
-
The size of the center does not matter. FastHelp is a scalable and highly available product, and i...
-
Yes, FastAnswer can centrally manage multiple sites. FastAnswer (FAQ Knowledge System) has a mul...
-
Yes, you can. FastSeries products (FastHelp, FastAnswer) can be used both our cloud environment and...
-
FastHelp supports for tablets with a screen resolution of 1920 x 1080 pixels or higher. FastHelp (C...