Frequently Asked Questions >Frequently asked questions
Frequently asked questions 67 Results
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FastHelp (CRM system) has a report function as standard function. It enables to visualize KPI by rep...
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FastHelp (CRM system) provides FAQ / Template function. It supports agents to respond to customer sm...
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FastHelp (CRM system) provides alert function to prevent to overlook responding to customer. Can set...
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FastHelp (CRM system) supports PostgreSQL and Oracle Database. Please contact us for more details. ...
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FastHelp (CRM system) license structure is as follows. There are 2 types of license, basic license a...
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FastHelp (CRM system) support server redundancy configuration. Additionally, FastHelp can be install...
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We offer you FastAnswer with both on-premises and on the Cloud, with different pricing.Various optio...
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Deployment costs for FastSeries products vary depending on the usage pattern and environment, so we...
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The billing system for using each FastSeries product on the cloud environment is as follows. ◆Fast...
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Yes, FastAnswer has a lot of features that support customers' self-solving, such as displaying frequ...
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FastHelp (CRM system) supports ticket escalation function. You can escalate a ticket to agents who i...
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FastHelp (CRM system) has the following security function. Password policy function...
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FastHelp supports for tablets with a screen resolution of 1920 x 1080 pixels or higher. FastHelp (C...
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As examples of FastAnswer usage, we have posted articles of "Kokumin Kyosai co-op" and "COOP Kyosai-...
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Web application server and Database server are required. Supported OS is "Red Hat Enterprise Linux 8...
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FastHelp (CRM system) provides data export function. You can export ticket data with various condit...
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FastHelp is multi-channel contact center system, can support not only voice but also Email, web, and...
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Yes, our FastSeries cloud service supports SSL (Secure Socket Layer) encrypted communication, we wil...
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FastHelp (CRM system) has data import / export function. It supports data import from other syste...