Frequently Asked Questions >Frequently asked questions
Frequently asked questions 67 Results
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Yes, our FastSeries cloud service supports SSL (Secure Socket Layer) encrypted communication, we wil...
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The shortest contract period for using FastSeries on the cloud is one year.
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FastAnswer (FAQ knowledge system) supports PC, smartphone(iPhone and Android) and tablet(iOS and And...
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FastHelp(CRM system) has approval function as standard function. You can use this function when you ...
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Yes, we offer FastSeries Cloud services in a redundant system configuration.
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FastHelp (CRM system) license structure is as follows. There are 2 types of license, basic license a...
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FastHelp (CRM system) has a report function as standard function. It enables to visualize KPI by rep...
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Yes, FastAnswer can centrally manage multiple sites. FastAnswer (FAQ Knowledge System) has a mul...
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FastAnswer (FAQ knowledge system) has a function to manage knowledge access privilege that enables t...
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Deployment costs for FastSeries products vary depending on the usage pattern and environment, so we...
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FastHelp (CRM system) supports PostgreSQL and Oracle Database. Please contact us for more details. ...
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FastHelp(CRM system) has various data search function. Can search data with various conditions such ...
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Web application server and Database server are required. Supported OS is "Red Hat Enterprise Linux 8...
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As reference, we would like to introduce some usage cases of our FastSeries products on Cloud enviro...
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FastHelp (CRM system) can link with Email servers that supports POP3 / IMAP4 / SMTP.
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FastHelp (CRM system) can link with LDAP (Lightweight Directory Access Protocol) server to perform F...
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We have a lot of experience with voice recording system integration. Voice file is automatically lin...
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FastHelp is multi-channel contact center system, can support not only voice but also Email, web, and...
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Yes, you can. FastSeries products (FastHelp, FastAnswer) can be used both our cloud environment and...
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FastHelp (CRM system) provides messaging function (Chat) for internal communication. It is for inter...