Frequently Asked Questions >Frequently asked questions
Frequently asked questions 67 Results
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FastAnswer (FAQ knowledge system) supports PC, smartphone(iPhone and Android) and tablet(iOS and And...
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Web application server and Database server are required. Supported OS is "Red Hat Enterprise Linux 8...
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FastHelp (CRM system) can link with LDAP (Lightweight Directory Access Protocol) server to perform F...
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FastHelp (CRM system) provides data export function. You can export ticket data with various condit...
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Client PC requirements are as follows. OS Windows8.1/Windows10 Android (ver5.1...
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If you are wondering which type of service to choose, please select the appropriate one (A or B) for...
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The billing system for using each FastSeries product on the cloud environment is as follows. ◆Fast...
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Yes, we offer FastSeries Cloud services in a redundant system configuration.
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The shortest contract period for using FastSeries on the cloud is one year.
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FastHelp (CRM system) support various contact channels such as voice, Email, LINE, Facebook, WhatsAp...
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FastHelp (CRM system) provides messaging function (Chat) for internal communication. It is for inter...
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Yes, FastAnswer can centrally manage multiple sites. FastAnswer (FAQ Knowledge System) has a mul...
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FastHelp (CRM system) can link with Email servers that supports POP3 / IMAP4 / SMTP.
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FastHelp(CRM system) has various data search function. Can search data with various conditions such ...
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We have a lot of experience with voice recording system integration. Voice file is automatically lin...
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FastHelp is multi-channel contact center system, can support not only voice but also Email, web, and...
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Yes, you can. FastSeries products (FastHelp, FastAnswer) can be used both our cloud environment and...
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FastAnswer (FAQ knowledge system) has a function to manage knowledge access privilege that enables t...
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As reference, we would like to introduce some usage cases of our FastSeries products on Cloud enviro...
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The "User Role" feature of FastAnswer (FAQ Knowledge System) allows you to set the view limit of eac...