Frequently Asked Questions >Frequently asked questions
Frequently asked questions 67 Results
-
The billing system for using each FastSeries product on the cloud environment is as follows. ◆Fast...
-
FastHelp (CRM system) provides data export function. You can export ticket data with various condit...
-
FastHelp is multi-channel contact center system, can support not only voice but also Email, web, and...
-
FastAnswer (FAQ knowledge system) has a function to manage knowledge access privilege that enables t...
-
FastAnswer (FAQ knowledge system) supports PC, smartphone(iPhone and Android) and tablet(iOS and And...
-
FastHelp (CRM system) can link with Email servers that supports POP3 / IMAP4 / SMTP.
-
Recommended web browsers are as follows. ・Internet Explorer V11 ・Firefox ・Google Chrome ・Safari Fa...
-
The shortest contract period for using FastSeries on the cloud is one year.
-
FastHelp (CRM system) support various contact channels such as voice, Email, LINE, Facebook, WhatsAp...
-
The "User Role" feature of FastAnswer (FAQ Knowledge System) allows you to set the view limit of eac...
-
FastAnswer (FAQ knowledge system) provides various report templates such as "No. of reference of FA...
-
FastHelp (CRM system) can link with LDAP (Lightweight Directory Access Protocol) server to perform F...
-
Client PC requirements are as follows. OS Windows8.1/Windows10 Android (ver5.1...
-
Web application server and Database server are required. Supported OS is "Red Hat Enterprise Linux 8...
-
The size of the center does not matter. FastHelp is a scalable and highly available product, and i...
-
Deployment costs for FastSeries products vary depending on the usage pattern and environment, so we...
-
Yes, our FastSeries cloud service supports SSL (Secure Socket Layer) encrypted communication, we wil...
-
If you are wondering which type of service to choose, please select the appropriate one (A or B) for...
-
FastHelp supports for tablets with a screen resolution of 1920 x 1080 pixels or higher. FastHelp (C...
-
FastAnswer have batch FAQ update function for efficiency of FAQ maintenance operation. Moreover, you...