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Top> Help Center >FastHelp >What are the features of FastHelp?
FAQ What are the features of FastHelp?
- The next generation contact center system "FastHelp" that store and manage valued Voice of Customer (VoC) has 5 important features.
1 Usability - User-Friendly Interface
- Comfortable operability for long hours use
2 Functionality - Various and helpful function that has been developing through long history more than 20 years
- Practical function based on a proven track records
3 Agility - Prompt ticket escalation to a related department
- Prompt company-wide information sharing
4 Flexibility - Flexible customization in accordance with requirements
- Optional license that can be added as necessary
5 Scalability - Flexible system configuration in accordance with the situation such as increase in users
- A lot of experience with system integration
Management ID：608
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