Help Center
Frequently asked questions67 Results
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FastHelp (CRM system) license structure is as follows. There are 2 types of license, basic license a...
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FastHelp (CRM system) has the following security function. Password policy function...
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We offer you FastAnswer with both on-premises and on the Cloud, with different pricing.Various optio...
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FastHelp is multi-channel contact center system, can support not only voice but also Email, web, and...
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FastAnswer have batch FAQ update function for efficiency of FAQ maintenance operation. Moreover, you...
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FastHelp (CRM system) has "Message Board" and "News" function. Message Board It...
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As examples of FastAnswer usage, we have posted articles of "Kokumin Kyosai co-op" and "COOP Kyosai-...
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If you are wondering which type of service to choose, please select the appropriate one (A or B) for...
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FastHelp supports for tablets with a screen resolution of 1920 x 1080 pixels or higher. FastHelp (C...
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FastHelp (CRM system) provides messaging function (Chat) for internal communication. It is for inter...
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Recommended web browsers are as follows. ・Internet Explorer V11 ・Firefox ・Google Chrome ・Safari Fa...
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FastHelp(CRM system) has approval function as standard function. You can use this function when you ...
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The billing system for using each FastSeries product on the cloud environment is as follows. ◆Fast...
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FastHelp (CRM system) provides alert function to prevent to overlook responding to customer. Can set...
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Deployment costs for FastSeries products vary depending on the usage pattern and environment, so we...
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Yes, we offer FastSeries Cloud services in a redundant system configuration.
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FastAnswer (FAQ knowledge system) brings various benefits both for internal and external use like be...
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FastHelp (CRM system) supports PostgreSQL and Oracle Database. Please contact us for more details. ...
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Yes, we provide cloud services which is available 24 hours a day, 7 days a week.