Search Results of FastAnswer2 27 Results

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• FAQ

  Can I edit a design of web site without knowledge of HTML?

  FastAnswer have user-friendly HTML editor so you can easily create a FAQ without HTML skills. In add...

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• FAQ

  Does FastAnswer have approval function for publishing FAQ?

  Yes, we have as standard function. You can create / manage FAQ editors and can set privilege of appr...

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• FAQ

  Does FastAnswer have batch FAQ update function?

  FastAnswer have batch FAQ update function for efficiency of FAQ maintenance operation. Moreover, you...

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• FAQ

  What are recommended web browsers?

  Recommended web browsers are as follows. ・Internet Explorer V11　・Firefox　・Google Chrome　・Safari Fa...

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• FAQ

  What is Client PC requirements?

  Client PC requirements are as follows. OS Windows8.1/Windows10 Android (ver5.1...

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• FAQ

  What is the difference between FastAnswer2 and other knowledge management systems?

  FastAnswer2 (FAQ Knowledge system) is the knowledge management system developed by TechMatrix who h...

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• FAQ

  What kind of effects can we expect by using FastAnswer2?

  FastAnswer2 (FAQ knowledge system) brings various benefits both for internal and external use like b...

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• FAQ

  Does FastAnswer2 have any reports about FAQ usage?

  FastAnswer2 (FAQ knowledge system) provides various report templates such as "No. of reference of F...

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• FAQ

  Can we set privilege of knowledge access to each users?

  FastAnswer2 (FAQ knowledge system) has a function to manage knowledge access privilege that enables ...

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• FAQ

  Does FastAnswer2 support tablet and smartphone?

  FastAnswer2 (FAQ knowledge system) supports PC, smartphone(iPhone and Android) and tablet(iOS and An...

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• FAQ

  Could you let me know FastAnswer fee structure?

  We offer you FastAnswer with both on-premises and on the Cloud, with different pricing.Various optio...

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• FAQ

  Can FastAnswer2 set a view limit to the each FAQ?

  The "User Role" feature of FastAnswer2 (FAQ Knowledge System) allows you to set the view limit of ea...

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• FAQ

  Does FastAnsewer2 have features that supports self-solving?

  Yes, FastAnswer2 has a lot of features that support customers' self-solving, such as displaying freq...

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• FAQ

  What is the effect of linking the Contact Center System and the "FAQ Knowledge Management System"?

  By linking the FAQ Knowledge System "FastAnswer2" and the Contact Center CRM System "FastHelp5", the...

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• FAQ

  Can I create an inquiry form freely?

  FastAnswer2 (FAQ knowledge system) provides a function to create web forms that can be used for inqu...

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• FAQ

  I have questions about FastAnswer, where is the contact form on this website?

  If you have any questions or concerns about FastAnswer2 (FAQ Knowledge System), please contact us fr...

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• FAQ

  What do you think are the general challenges in running FAQ site?

  Nowadays, many companies post FAQs (Frequently Asked Questions) on their homepages to provide a m...

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• FAQ

  What are the key features of searching in FastAnswer2?

  FastAnswer2 (FAQ Knowledge System) has the following search functions based on the concept of "Easy ...

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• FAQ

  Can FastAnswer centrally manage multiple sites?

  Yes, FastAnswer can centrally manage multiple sites. FastAnswer2 (FAQ Knowledge System) has a mu...

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• FAQ

  Can FastAnswer2 be used as a Knowledge system for internal use?

  Yes, FastAnswer2 has a lot of experiences with being used not only as an external (customer) FAQ si...

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