Contact Center Solution “FastSeries”

Top Frequently Asked Questions Products/Services Function How much can users customize FastHelp by themselves?

Top Frequently Asked Questions FastHelp How much can users customize FastHelp by themselves?

FAQ How much can users customize FastHelp by themselves?

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Answer
FastHelp provides "Self-customization" function to users. You can add / edit input field of customer / ticket screen, change the layout flexibly by yourself without programming.  Moreover, you can change the color of FastHelp screen, font size, label name of input fields and so on. Supported type of additional input fields are "Select List", "Check Box", "Date and time", "Text Input".

Management ID:603 / Creation Date

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