Help Center
Frequently asked questions67 Results
-
FastHelp(CRM system) has approval function as standard function. You can use this function when you ...
-
The shortest contract period for using FastSeries on the cloud is one year.
-
In order to promote the use of FAQ, comprehensive measures are required, including system configura...
-
Yes, we provide cloud services which is available 24 hours a day, 7 days a week.
-
Yes. FastSeries CRM system (FastHelp) has an implementation history of linking with various PBX/CTI...
-
FastAnswer (FAQ knowledge system) supports PC, smartphone(iPhone and Android) and tablet(iOS and And...
-
Yes, FastAnswer can centrally manage multiple sites. FastAnswer (FAQ Knowledge System) has a mul...
-
-
FastHelp (CRM system) can link with Email servers that supports POP3 / IMAP4 / SMTP.
-
FastAnswer (FAQ knowledge system) brings various benefits both for internal and external use like be...
-
The "User Role" feature of FastAnswer (FAQ Knowledge System) allows you to set the view limit of eac...
-
Recommended web browsers are as follows. ・Internet Explorer V11 ・Firefox ・Google Chrome ・Safari Fa...
-
FastAnswer (FAQ knowledge system) provides a function to create web forms that can be used for inqui...
-
The size of the center does not matter. FastHelp is a scalable and highly available product, and i...
-
Our FastSeries products have been introduced in a wide variety of businesses and industries such as ...
-
Yes, our FastSeries cloud service supports SSL (Secure Socket Layer) encrypted communication, we wil...
-
We offer maintenance services of FastSeries products for customer purchased. You need to sign a cont...
-
If you have any questions or concerns about FastAnswer (FAQ Knowledge System), please contact us fro...
-
FastHelp (CRM system) supports ticket escalation function. You can escalate a ticket to agents who i...
-
FastHelp(CRM system) has various data search function. Can search data with various conditions such ...