Frequently Asked Questions >Frequently asked questions
Frequently asked questions 67 Results
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Deployment costs for FastSeries products vary depending on the usage pattern and environment, so we...
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FAQ
By linking the FAQ Knowledge System "FastAnswer2" and the Contact Center CRM System "FastHelp5", the...
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FastHelp5 (CRM system) can link with LDAP (Lightweight Directory Access Protocol) server to perform ...
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FastHelp5 (CRM system) provides messaging function (Chat) for internal communication. It is for inte...
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FastHelp5(CRM system) has various data search function. Can search data with various conditions such...
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Web application server and Database server are required. Supported OS is "Red Hat Enterprise Linux 8...
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FastAnswer have batch FAQ update function for efficiency of FAQ maintenance operation. Moreover, you...
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Yes, we have as standard function. You can create / manage FAQ editors and can set privilege of appr...
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As reference, we would like to introduce some usage cases of our FastSeries products on Cloud enviro...
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In order to promote the use of FAQ, comprehensive measures are required, including system configura...
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The size of the center does not matter. FastHelp is a scalable and highly available product, and i...
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FastSeries cloud service provides IP address restriction. An access from an IP address not allowed a...
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Yes, we provide cloud services which is available 24 hours a day, 7 days a week.
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FastAnswer2 (FAQ knowledge system) provides a function to create web forms that can be used for inqu...
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FastHelp5 (CRM system) support various contact channels such as voice, Email, LINE, Facebook, WhatsA...
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FastAnswer2 (FAQ knowledge system) brings various benefits both for internal and external use like b...
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Recommended web browsers are as follows. ・Internet Explorer V11 ・Firefox ・Google Chrome ・Safari Fa...
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As examples of FastAnswer usage, we have posted articles of "Kokumin Kyosai co-op" and "COOP Kyosai-...
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Our FastSeries products have been introduced in a wide variety of businesses and industries such as ...
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Yes, our FastSeries cloud service supports SSL (Secure Socket Layer) encrypted communication, we wil...