Frequently Asked Questions >Frequently asked questions
Frequently asked questions 67 Results
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Client PC requirements are as follows. OS Windows8.1/Windows10 Android (ver5.1...
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Deployment costs for FastSeries products vary depending on the usage pattern and environment, so we...
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FastHelp(CRM system) has various data search function. Can search data with various conditions such ...
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FastAnswer (FAQ knowledge system) provides a function to create web forms that can be used for inqui...
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FastHelp (CRM system) support server redundancy configuration. Additionally, FastHelp can be install...
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FastHelp (CRM system) supports PostgreSQL and Oracle Database. Please contact us for more details. ...
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We have a lot of experience with voice recording system integration. Voice file is automatically lin...
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Yes, you can. First of all, we will explain how to use our product including screens and functions ...
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We offer training service (courses) for FastHelp (Contact Center CRM System). Three types of trai...
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Yes, you can. FastSeries products (FastHelp, FastAnswer) can be used both our cloud environment and...
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FastHelp supports for tablets with a screen resolution of 1920 x 1080 pixels or higher. FastHelp (C...
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FastAnswer (FAQ Knowledge System) has the following search functions based on the concept of "Easy t...
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Yes, FastAnswer has a lot of features that support customers' self-solving, such as displaying frequ...
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Our FastSeries products have been introduced in a wide variety of businesses and industries such as ...
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FastHelp (CRM system) has data import / export function. It supports data import from other syste...
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As reference, we would like to introduce some usage cases of our FastSeries products on Cloud enviro...
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As examples of FastAnswer usage, we have posted articles of "Kokumin Kyosai co-op" and "COOP Kyosai-...
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FAQ
By linking the FAQ Knowledge System "FastAnswer" and the Contact Center CRM System "FastHelp", the f...
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FastSeries cloud service provides IP address restriction. An access from an IP address not allowed a...
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Yes, we provide cloud services which is available 24 hours a day, 7 days a week.