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Top> Help Center >FastHelp5 >What is FastHelp5 license structure?

FAQ What is FastHelp5 license structure?

FastHelp5 (CRM system) license structure is as follows. There are 2 types of license, basic license and optional license. Basically, FastHelp5 license is counted as concurrent user base. 

 Basic License ・FastHelp Call License (For voice inquiry)  
・FastHelp Email License (For Email inquiry) 
・FastHelp Chat License (For chat inquiry)
 Optional License ・CTI Link  
・Voice Recording System Link  
・FAX Link  
・Talkscript  
・Phone Outbound
・Operation Log

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