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• FAQ

  What is the shortest contract period?

  The shortest contract period for using FastSeries on the cloud is one year.

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• FAQ

  Can FastSeries cloud service use 24/7?

  Yes, we provide cloud services which is available 24 hours a day, 7 days a week.

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• FAQ

  Is the FastSeries cloud service system redundant?

  Yes, we offer FastSeries Cloud services in a redundant system configuration.

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• FAQ

  When we use the mail sending / receiving function, can we use our own email server?

  Yes, if FastSeries cloud can connect to your email server, you can use your email server.

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• FAQ

  Does FastSeries on cloud environment have IP Address restriction feature?

  FastSeries cloud service provides IP address restriction. An access from an IP address not allowed a...

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• FAQ

  Does FastCloud on FastSeries products support SSL encrypted communication?

  Yes, our FastSeries cloud service supports SSL (Secure Socket Layer) encrypted communication, we wil...

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• FAQ

  Can I use FastSeries products on Cloud environment?

  Yes, you can. FastSeries products (FastHelp5, FastAnswer2) can be used both our cloud environment a...

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• FAQ

  I would like to know the customer case of using FastSeries in the cloud environment.

  As reference, we would like to introduce some usage cases of our FastSeries products on Cloud enviro...

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