Frequently asked questions 67 Results

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• FAQ

  Can you give us a case study of FastAnswer?

  As examples of FastAnswer usage, we have posted articles of "Kokumin Kyosai co-op" and "COOP Kyosai-...

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• FAQ

  I would like to know the customer case of using FastSeries in the cloud environment.

  As reference, we would like to introduce some usage cases of our FastSeries products on Cloud enviro...

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• FAQ

  Can FastHelp support ticket escalation to other agents?

  FastHelp (CRM system) supports ticket escalation function. You can escalate a ticket to agents who i...

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• FAQ

  Can FastHelp link an inquiry history to voice data with collaborating a voice recording system?

  FastHelp has collaboration experiences with various voice recording systems. By clicking the icon ...

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• FAQ

  Can we check the screen and functions at a trial site?

  Yes, you can. First of all, we will explain how to use our product including screens and functions ...

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• FAQ

  Can you give me some advice on specific methods to lead the widely use of FAQs?

  In order to promote the use of FAQ, comprehensive measures are required, including system configura...

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• FAQ

  Do you provide after maintenance services?

  We offer maintenance services of FastSeries products for customer purchased. You need to sign a cont...

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