Frequently asked questions 67 Results

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• FAQ

  How big a contact center is FastHelp available?

  The size of the center does not matter. FastHelp is a scalable and highly available product, and i...

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• FAQ

  Can you give me some advice on specific methods to lead the widely use of FAQs?

  In order to promote the use of FAQ, comprehensive measures are required, including system configura...

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• FAQ

  When we use the mail sending / receiving function, can we use our own email server?

  Yes, if FastSeries cloud can connect to your email server, you can use your email server.

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• FAQ

  What kind of business or industrial sector is FastSeries used in?

  Our FastSeries products have been introduced in a wide variety of businesses and industries such as ...

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• FAQ

  Do you support server redundancy (HA) and VM configuration?

  FastHelp (CRM system) support server redundancy configuration. Additionally, FastHelp can be install...

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• FAQ

  Are there any training courses for how to use FastSeries product?

  We offer training service (courses) for FastHelp (Contact Center CRM System). Three types of trai...

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• FAQ

  I would like to know the customer case of using FastSeries in the cloud environment.

  As reference, we would like to introduce some usage cases of our FastSeries products on Cloud enviro...

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