Frequently asked questions67 Results

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• FAQ

  Does FastAnsewer have features that supports self-solving?

  Yes, FastAnswer has a lot of features that support customers' self-solving, such as displaying frequ...

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• FAQ

  Does FastAnswer have any reports about FAQ usage?

  FastAnswer (FAQ knowledge system) provides various report templates such as "No. of reference of FA...

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• FAQ

  Can FastAnswer set a view limit to the each FAQ?

  The "User Role" feature of FastAnswer (FAQ Knowledge System) allows you to set the view limit of eac...

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• FAQ

  What is the shortest contract period?

  The shortest contract period for using FastSeries on the cloud is one year.

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• FAQ

  What Email servers can FastHelp link with?

  FastHelp (CRM system) can link with Email servers that supports POP3 / IMAP4 / SMTP.

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• FAQ

  When we use the mail sending / receiving function, can we use our own email server?

  Yes, if FastSeries cloud can connect to your email server, you can use your email server.

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• FAQ

  I would like to know the customer case of using FastSeries in the cloud environment.

  As reference, we would like to introduce some usage cases of our FastSeries products on Cloud enviro...

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